Shipping & return policy
We offer FREE SHIPPING within Santo Domingo, Dominican Republic, and free national and international shipping for orders over US$300!
All items ship out of the Dominican Republic, so please allow for 5-10 days once your order has shipped.
TRACK YOUR GOODS
You will receive a tracking number in an email once the order has shipped.
THE FINE PRINT
All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. We are not responsible for these fees in any way. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.
NOT WHAT YOU EXPECTED?
We accept returns within 30 days of your order, if your item is damaged. If you need to return the item without replacement, please note that we will give you with store credit. Otherwise, we replace your item and will need to charge the cost of shipping.
Merchandise must be returned within 30 days of your order to be eligible for an exchange or store credit. Unfortunately, at this time, we cannot offer refunds unless approved otherwise by our customer service team.
We only receive merchandise in its original condition; stained, damaged or worn merchandise won´t be received.
Please allow up to 5-7 business days for exchanges to be processed.
GET IN TOUCH
We are always here to help and answer your questions. If you have any issue with your order or would like to arrange a return, please contact us at firstname.lastname@example.org
Still have questions? Please contact us at email@example.com